RESULTS-BASED FEE GUARANTEE

Your session fee is based on the results achieved—not simply the amount of time spent.

Before treatment begins, you and Ryan will document your current pain level and identify specific movements or activities affected by your pain. At the conclusion of the session, those same areas will be reassessed to help determine your level of improvement.

Your total fee will be determined as follows:

  • No meaningful improvement — $100 total
    You pay only the minimum mobile evaluation and travel fee.

  • Noticeable but partial improvement — $400 total
    You experienced a clear reduction in pain or improvement in function, but the primary goal established before the session was not substantially achieved.

  • Substantial improvement — $750 total
    You experienced meaningful improvement in one or more of the pain or functional goals established before the session.

The minimum $100 mobile evaluation and travel fee is nonrefundable once Ryan has traveled to the appointment and begun the evaluation. It reflects the reserved appointment time, travel, and professional evaluation provided by an Ohio-licensed massage therapist.

Any additional travel surcharge for locations outside the standard service area will be disclosed before the appointment and is also nonrefundable.

Results are evaluated using the client’s reported pain level and the functional goals documented before the session. Complete elimination of pain is not required for a result to be considered substantial. Results vary, symptoms can fluctuate, and no cure or permanent outcome is promised.

If payment was collected in advance, any applicable adjustment will be refunded to the original payment method. Concerns about the outcome or fee should be communicated at the conclusion of the session or within 24 hours. Appointments and Travel

Advanced Pain Relief Clinic provides mobile massage therapy throughout Columbus and surrounding areas. Additional travel charges may apply depending on location and will always be disclosed before the appointment is confirmed.

Cancellation Policy

Please provide at least 24 hours’ notice when canceling or rescheduling. Cancellations with less than 24 hours’ notice and missed appointments may be charged a $100 cancellation fee.

Health and Safety

Massage therapy is not a substitute for emergency care, medical diagnosis, or treatment from a qualified healthcare provider. Please disclose relevant health conditions, injuries, medications, and medical restrictions before your session. If you are experiencing a medical emergency, call 911.

Professional boundaries and appropriate draping will be maintained at all times. Either the client or therapist may stop the session at any time. Sexual or inappropriate conduct will immediately end the appointment.

Agreement

By scheduling an appointment, you acknowledge these policies. A health-intake and informed-consent form must also be completed before hands-on services begin.

Questions? Call 614-989-2157 or email ryan@getaprc.com.